A live operations platform that tracks 40,000 shipments a day and surfaces exceptions before they become problems.
Client
Northwind Logistics
Industry
Logistics
Year
2024
What we did
Platform engineering, Data, Design
The challenge
Dispatchers were flying blind between carrier systems. Northwind needed one screen that showed every shipment and scaled to peak season without falling over.
Our approach
We designed an exception-first operations console backed by a streaming data pipeline, then hardened it for the holiday peak with load testing and graceful degradation built in from the start.
Outcomes
40k
shipments tracked daily
3x
faster exception response
99.98%
uptime through peak season
The platform paid for itself in the first quarter. We finally trust our own numbers.
More work
